Privacy Policy
Information We Collect
We collect the following types of information when you use tribulls:
- Account information: name, email address, and authentication credentials
- Usage data: feature interactions and session activity
- Content provided to AI features: text inputs, prompts, and AI-generated outputs
How We Use Your Information
We use the information we collect to provide, maintain, and improve the tribulls service, to personalize your experience, and to communicate with you about your account and service updates.
AI Data Processing
User inputs may be sent to third-party AI model providers to generate responses and perform AI-powered features. Your data is not used for training AI models. AI-generated outputs are stored as part of your account data for your continued access and are discarded from provider systems after generation.
Data Storage and Security
We protect your data using industry-standard security measures including:
- Encryption in transit: all data transmitted between your device and our servers is encrypted
- Encryption at rest: stored data is encrypted on our servers
- Access control: strict access controls limit who can access your personal data
Data Sharing
We do not sell your personal data to third parties. We may share data with the following categories of third parties as necessary to provide the service:
- AI model providers: to process your inputs and generate AI-powered features
- Infrastructure providers: to host and deliver the service reliably
Your Rights
You have the following rights regarding your personal data:
- Access: request a copy of your personal data
- Correction: request correction of inaccurate data
- Deletion: request deletion of your personal data
- Export: request your personal data in a portable format
Data Retention
We retain your personal data for as long as your account is active. Upon account deletion, your data will be permanently deleted within 30 days. Backups containing your data are purged within 90 days of account deletion.
Children's Privacy
tribulls is not intended for users under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected data from a user under 13, we will take steps to delete that information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the effective date.
Contact Information
For privacy-related inquiries, please contact us at yuzhong@threebulls.ai.